The Psychology of a Cash Patient

The psychology of a cash patient is different than your insurance-based patient. Too many chiropractors set their fees based on what they think their in-network insurance patients are comfortable with, or what they get paid by insurances. 

In this episode I discuss the psychology of the cash patient and how they typically don’t think like the insurance patient. We discuss: 

  • We don’t discuss what your fees should be, but we discuss thoughts on setting your new patient case rate.

  • How should you raise your fees and when?

  • Not bringing your poverty mindset to the patient’s buying decision.

  • Getting paid what you deserve.

  • Profit Margin and why it is so important.

I know I have been discussing finances of practice a lot lately, but this is the foundation of having a thriving practice that will better serve your patients. You can provide a great service and ethically thrive financially. 

 
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About the author, Kevin

Dr. Kevin Christie is a Chiropractic Physician and Certified Ergonomic Assessments Specialist (CEAS II) who dedicates himself to treating his patients’ symptoms and physical dysfunctions, whether it’s a professional athlete, a weekend golfer, or an office worker. 

Dr. Christie received his B.S. degree from the Florida State University in Exercise Physiology and was an assistant strength & conditioning coach for FSU athletics. His education and desire for learning continued at Logan College of Chiropractic in St. Louis where he received his Doctor of Chiropractic and Masters In Human Biology degrees. 

Dr. Christie is currently the CEO of Health-Fit Corporate Wellness which provides On-Site Chiropractic and Ergonomics for corporations such as Royal Caribbean, ADT Security, Tyco Integrated Systems, World Fuel Services, Strategic Coach, Frito-Lay, and others. 

In 2016 he launched The Modern Desk Jockey Podcast, which provides healthy solutions for the desk worker. 

Dr. Christie has been the Chiropractic/Sports Medicine Physician for multiple football academies in South Florida. He is currently the Sports Chiropractor for XPE Combine Prep Program in Boca Raton, FL. This role includes treating the college football players during the NFL Combine Prep Program and the NFL Combine in Indianapolis. He also has worked on over 500 NFL, MLB and NHL players for these strength & conditioning companies during their off-season Pro NFL/MLB programs.

In November 2009, Dr. Christie was appointed by Governor Charlie Crist to the Board of Athletic Trainers as the Chiropractic advisor. This appointment is through the year 2017 and will include working with and advising the Board of Athletic Trainers on maintaining and improving the quality of care for Certified Athletic Trainers in the state of Florida.

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