Never Lose A Patient Again

We all know that patient referrals are the biggest driver of our practice. However, many of us are failing to cultivate our new patients into advocates of us and our practice. 

Too many chiropractic practices burn and churn through new patients and wonder why they are not getting the growth of their practice they would imagine. 

In this episode, I interview Joey Coleman, the author of Never Lose A Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days. 

You may be asking; I don’t think of sales and customers in my practice. That is fine, Joey happens to also be very integrated into the chiropractic profession and knows the nuances we face. In this episode we guide the conversation around the chiropractic practice. 

I was fortunate to attend his 2-hour presentation at the Florida Chiropractic Association’s Orlando Conference and it was eye opening to say the least. 

Joey does a great job of spotlighting where we are making mistakes in the patient experience and what you can do to start improving. We discuss how you can transform new patients into advocates of your practice. 


LISTEN NOW!!

About the author, Kevin

Dr. Kevin Christie is a Chiropractic Physician and Certified Ergonomic Assessments Specialist (CEAS II) who dedicates himself to treating his patients’ symptoms and physical dysfunctions, whether it’s a professional athlete, a weekend golfer, or an office worker. 

Dr. Christie received his B.S. degree from the Florida State University in Exercise Physiology and was an assistant strength & conditioning coach for FSU athletics. His education and desire for learning continued at Logan College of Chiropractic in St. Louis where he received his Doctor of Chiropractic and Masters In Human Biology degrees. 

Dr. Christie is currently the CEO of Health-Fit Corporate Wellness which provides On-Site Chiropractic and Ergonomics for corporations such as Royal Caribbean, ADT Security, Tyco Integrated Systems, World Fuel Services, Strategic Coach, Frito-Lay, and others. 

In 2016 he launched The Modern Desk Jockey Podcast, which provides healthy solutions for the desk worker. 

Dr. Christie has been the Chiropractic/Sports Medicine Physician for multiple football academies in South Florida. He is currently the Sports Chiropractor for XPE Combine Prep Program in Boca Raton, FL. This role includes treating the college football players during the NFL Combine Prep Program and the NFL Combine in Indianapolis. He also has worked on over 500 NFL, MLB and NHL players for these strength & conditioning companies during their off-season Pro NFL/MLB programs.

In November 2009, Dr. Christie was appointed by Governor Charlie Crist to the Board of Athletic Trainers as the Chiropractic advisor. This appointment is through the year 2017 and will include working with and advising the Board of Athletic Trainers on maintaining and improving the quality of care for Certified Athletic Trainers in the state of Florida.

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