What is Your Net Promoter Score? with Jay Greenstein

Sometimes the silent killer of a chiropractic practice is having a poor Net Promoter Score. You can be a good doctor, understand business, and perform effective marketing, but if your Net Promoter Score is suffering, you may see stagnant growth. 

In this episode, Dr. Jay Greenstein joins us to discuss everything Net Promoter Score. He defines it for us, discusses the impact on your business, and the drivers of a positive Net Promoter Score. 

We have seen chiropractors who don’t do any marketing and aren’t that good at business, but they have a waiting list. Typically, this doctor has a very high Net Promoter Score and has a raving fan base that pounds the table for their friends and family to “go see my chiropractor!” 

Dr. Greenstein helps guide you to start measuring your Net Promoter Score and how to improve your new patient referrals, patient adherence, and reactivations by implementing certain strategies. 

I am making our next campaign a Net Promoter Score survey and I highly recommend you consider that after you listen to this episode.

 
LISTEN NOW!!